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If I were you, I would call and ask her exactly what she is thinking selling that bird to a Kid. There is no excuse for that. Whats she going to do? Get mad and hang up on you? at least she would know what she is doing is unacceptable.
You are right, how dare her sell a 10 year old Child a bird with issues and plucking like that. I have a hard time believeing the parent would even allow that? maybe they don't know....
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