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What a mess. I think it's safe to say the zoning officer really did think it was peafowl he heard during the phone call. To me, that is the only reason a zoning official would be involved (keeping livestock in an area not zoned, maybe). Now it seems the issue is if there is a noise ordinance that is broken when the birds are loud. There must be members on the forum that have dealt with noise complaints who will have advice.
My one real suggestion is that you accept the fact that the birds can be heard by these neighbors, regardless if it was only once (when they likely said holy cow the neighbors bought some peacocks!). Now that they have heard them once, they'll be waiting to hear them again.
Time for your parents to get a copy of the local noise ordinance, and pay special attention to the hours and consequences.
Good Luck! I'm sure they will prevail.
Kathy
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